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How can we help?

Answers to common questions, and a direct line to the team that builds our apps.
How do I delete my account or data?

Send a request with the form below, choose the app, and use the email address linked to your account. We confirm the request and delete your account and associated data within 30 days. Some records may be kept longer where the law requires it, as described in our privacy policy.

How do I report a bug?

Use the form below and choose the app. Include your device model, OS version, app version and the steps that led to the problem. Screenshots help, so mention if you have them and we will reply with a way to send them.

Which devices and versions are supported?

IBANy runs on the Android versions shown on its Google Play listing. Off-plan and Leasing support the Odoo versions shown on their Odoo Apps listings.

How quickly will you reply?

We reply to every message within two working days.

Contact support

Choose the app you need help with. We reply within two working days.